Client Account Representative

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in Los Angeles, the Client Account Representative’s duties focus on the management of the Firm’s receivable portfolio. The position works to develop and maintain relationships with both our Partners and their clients, assisting in the day-to-day collection of client file receivables.

This role reports to the Manager of Client Accounts.

Responsibilities:

• Managing partner receivable portfolios, outlining the problems and optimum solutions for collecting outstanding receivables.
• Utilizing the Firm’s proprietary accounting software as well as external billing systems to manage invoices through to collection.
• Reviewing, coordinating and/or addressing invoice rejections/re-submissions, adjustments, discounts, approvers/approval status, discounts, timekeeper issues, budget issues, write-offs, and applications.
• Identifying incoming receipts and remaining outstanding invoices daily, reviewing A/R and WIP reports.
• Communicating and coordinating with the partners and people necessary to complete daily tasks in a clear and concise manner (billers and billing management internally, client contacts externally).

Qualifications

• Well-organized and able to communicate at all levels with attorneys and clients.
• Willing to take direction and able to work under pressure in a fast-paced environment.
• Outstanding in written and verbal communication and organizational skills.
• Ability to work overtime as necessary.

Experience

• A minimum of three years of relevant experience is required.
• Must have strong technology skills, particularly in Microsoft Outlook, Word and Excel.
• A law firm environment with CMS accounting system experience is preferred but not required.
• Experience in an intense e-mail environment is required.

 

 

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The annual compensation range for this position is $80-90k. The salary offered within this range will depend upon qualifications and other operational considerations.

Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.

Location:

Los Angeles

EEO Statement

Gibson Dunn & Crutcher LLP is committed to the principles of equal employment opportunity for all partners, employees and applicants and, in accordance with the applicable federal and state laws, does not discriminate on the basis of sex, race, creed, color, religion, matriculation or political affiliation, national origin, alienage or citizenship status, ancestry, age, marital status or partnership status, family responsibilities, disability, medical condition, personal appearance, genetic information, predisposing genetic characteristics, sexual orientation, military status, status as a victim of domestic violence, stalking and sex offenses, arrest or conviction record, or on any other basis prohibited by law.