Receptionist

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in New York, the Receptionist will be responsible for being the first interaction that a client or guest has when visiting the firm and is responsible for ensuring that the guest is greeted in a warm and inviting manner.  Each Receptionist plays an integral role in the execution of a concierge-level experience for our clients and guests.

This role reports to the Assistant Office Administrator.

Responsibilities include:

• Supporting the day-to-day office operation by welcoming clients, visitors and Gibson Dunn attorneys and staff to the office and ensuring a seamless arrival and exceptional experience.
• Maintaining a professional manner when dealing with internal and external clients. Adhere to professional standards in appearance and dress.
• Responding to all Reception inquiries and direct to appropriate departments or persons for fulfillment.
• Answering incoming external and internal calls and providing information and assistance as appropriate.
• Pre-registering guests and ensuring the security of the workplace by notifying Building Security, the Director of Administration or another appropriate manager of unwanted guests in the firm. Provide clearance for non-registered guests as appropriate.
• Booking and confirming conference rooms for internal and external clients including food and refreshment orders, facilities set-ups and additional IS requirements using the firm’s booking and reservation system.
• Booking and confirming flexible workspace reservations. Adjusting and prioritizing existing reservations to accommodate seating needs.
• Notifying Catering, Facilities and IS with any modifications or cancellations of conference room reservations.
• Monitoring conference room activity and communicating with appropriate departments to facilitate re-stocking and daily clean-up.
• Resolving potential conference room conflicts by working with the Conference Center Coordinator and/or appropriate parties. Advise manager of potential issues when they arise.  Make every effort to be solutions-oriented and proactive when working through conference room bookings.
• Coordinating with the Client Services Coordinator and seek approval from the Director of Administration for non-client billable meeting and events and/or extended reservation per the event form guidelines.
• Arranging for car service reservations for clients and attorneys upon request.

Qualifications

• Comfortable meeting and engaging with new people and exhibiting a warm and welcoming demeanor.
• Utilize a high level of attention to detail as well as strong interpersonal skills.
• Have a positive attitude and strong sense of urgency in resolving any issues that arise.
• Must have interpersonal skills necessary in order to communicate in-person, by email and telephone.
• Ability to follow instructions effectively from a diverse group of attorneys and staff and provide information with courtesy and tact.
• Ability to remain pleasant and accommodating at all times. Work occasionally requires a high level of mental effort and strain when performing essential duties.
• Ability to utilize and navigate various technology platforms and applications.
• Ability to determine when guidance or assistance is required from the coordinator or manager relative to daily operations or unusual circumstances.
• Ability to work overtime as necessary.

Experience

• High School Diploma or GED required.
• One or more years of administrative experience working in a law firm, other professional services or corporate environment.

 

 

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The annual compensation range for this position is $52-60k. The salary offered within this range will depend upon qualifications and other operational considerations.

Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.

Location:

New York

EEO Statement

Gibson Dunn & Crutcher LLP is committed to the principles of equal employment opportunity for all partners, employees and applicants and, in accordance with the applicable federal and state laws, does not discriminate on the basis of sex, race, creed, color, religion, matriculation or political affiliation, national origin, alienage or citizenship status, ancestry, age, marital status or partnership status, family responsibilities, disability, medical condition, personal appearance, genetic information, predisposing genetic characteristics, sexual orientation, military status, status as a victim of domestic violence, stalking and sex offenses, arrest or conviction record, or on any other basis prohibited by law.